Privacy Policy

1. Who We Are

Sanct Limited ("we", "us", "our") is an international apparel supplier registered in England & Wales. Our registered address and contact details are available on our Contact page. We are the data controller for personal data collected through this website.

2. What Data We Collect

We may collect the following personal data:

• Contact information: name, email address, phone number, company name • Order information: delivery address, product preferences, order history • Communication data: messages sent via our contact form, WhatsApp or email • Technical data: IP address, browser type, pages visited (via analytics, where enabled) • Cookie data: see our Cookie Policy for details

3. How We Use Your Data

We use your personal data to:

• Process and fulfil your orders • Respond to enquiries and provide customer support • Send order confirmations, invoices and delivery updates • Improve our website and services • Comply with legal obligations

We do not sell your personal data to third parties.

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: to fulfil orders and provide services you have requested • Legitimate interests: to improve our services and communicate with you about your orders • Legal obligation: to comply with applicable laws and regulations • Consent: where you have given explicit consent (e.g. marketing communications)

5. Data Sharing

We may share your personal data with:

• Courier and logistics partners (to deliver your order) • Payment processors (to process invoices and payments) • IT service providers (hosting, email, analytics) • Professional advisers (legal, accounting) where necessary

All third parties are required to handle your data securely and in accordance with applicable data protection law.

6. International Transfers

As an international supplier, we may transfer your data to countries outside the UK/EEA (including Nigeria and Australia) to fulfil your order. Where we do so, we ensure appropriate safeguards are in place in accordance with UK GDPR.

7. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting and reporting requirements. Order records are typically retained for 7 years. You may request deletion of your data at any time (subject to legal obligations).

8. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data • Correct inaccurate data • Request deletion of your data • Object to or restrict processing • Data portability • Withdraw consent at any time

To exercise any of these rights, please contact us at [email protected].

9. Cookies

We use cookies on this website. Please see our Cookie Policy for full details of the cookies we use and how to manage your preferences.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact & Complaints

For any privacy-related queries, please contact us at [email protected].

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.